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Note: All delivery timeframes start from the day after you place your order, unless otherwise specified.
Changed your mind? No problem.
Start a return request and tell us about your item. We'll provide a return authorization and detailed instructions.
Pack your item in its original condition with all tags attached. Use our label or your preferred carrier.
Once we receive and inspect your return, we'll process your refund within 5-10 business days.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total, so there are no surprise fees — even for orders over €150.
IOSS is an electronic portal for handling VAT on EU imports. What this means for you: We include VAT in all prices and handle customs. Your orders ship DDP, so you pay nothing extra on arrival.
You'll receive confirmation emails when your order ships. Gift card purchases don't count towards free delivery. We cannot deliver to military addresses in EU countries. Problems? Contact us.
Promo code - 5% Off your First Order
Vets confirm that keeping pets well hydrated is vital for their health and vitality. The Cat Mate drinking fountain is carefully designed to encourage your cat or small dog to drink by providing clean, fresh, flowing water. This fountain maximizes appeal with its multi-height drinking levels and ensures a peaceful drinking experience due to its exceptionally quiet operation.
The replaceable polymer/activated carbon filter cartridge should be replaced monthly, or sooner if required. Only use Cat Mate branded filter cartridges to prolong the life of your pump. The pump should be disassembled (no tools required) and cleaned every few weeks to prevent limescale build-up.
Ensure your cat or small dog stays perfectly hydrated with this quiet, multi-level fountain designed for ease of use and optimal appeal.
Vets tell us that it is vital for your pets' health and vitality to keep them well hydrated, and the Closer Pets drinking fountain has been carefully designed to encourage your cat or small dog to drink. Your pets will love the clean, fresh flowing water the Closer Pets Fountain provides.
The Closer Pets Fountain is exceptionally quiet in operation and maximises the appeal of drinking with its multi-height drinking levels.
Replaceable polymer/activated carbon filter cartridge
The replaceable polymer/activated carbon filter cartridge (one included) keeps the water clear, fresh and free from odours, just the way your pet likes it. Closer Pets recommend that the cartridge should be replaced monthly, or sooner if required.
Safe and Efficient Pump
From our door to yours—rely on our global network for quick and secure delivery, wherever you are.
Your satisfaction is our priority. Enjoy free returns within 30 days, making every purchase completely risk-free.
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