{"product_id":"unreasonable-hospitality-the-remarkable-power-of-giving-people-more-than-t","title":"Unreasonable Hospitality: The Remarkable Power of Giving People More Than T by Will Guidara | Paperback","description":"\u003cdiv\u003e\n    \u003cp\u003eDiscover essential lessons in hospitality applicable to every business, shared by Will Guidara, the former co-owner of the legendary Eleven Madison Park. This book details the transformation of a struggling New York City two-star brasserie into the world's best restaurant over eleven years through radical reinvention and memorable, bespoke hospitality.\u003c\/p\u003e\n\n    \u003cp\u003eGuidara shares insights on delivering over-the-top service, such as surprising guests with unique experiences, and extends these principles to internal team dynamics, focusing on intentional praise and criticism. Learn why giving more, not less, can solve complex business dilemmas and how to foster an ownership mindset among staff.\u003c\/p\u003e\n\n    \u003ch3\u003e\u003cstrong\u003eKey Features\/Benefits\u003c\/strong\u003e\u003c\/h3\u003e\n    \u003cul\u003e\n        \u003cli\u003eFeatures sparkling stories from Guidara's journey in the restaurant industry, including interactions with figures like Daniel Boulud and Danny Meyer.\u003c\/li\u003e\n        \u003cli\u003eProvides actionable strategies for transforming ordinary transactions into extraordinary customer experiences.\u003c\/li\u003e\n        \u003cli\u003eFocuses on finding the magic in daily work for colleagues and customers alike.\u003c\/li\u003e\n        \u003cli\u003ePart of The Unreasonable Hospitality Collection series.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch3\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e\u003c\/h3\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eAuthor:\u003c\/strong\u003e Will Guidara\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eBinding:\u003c\/strong\u003e Paperback\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eLanguage:\u003c\/strong\u003e English\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003ePrint Length:\u003c\/strong\u003e 288 pages\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003ePublisher:\u003c\/strong\u003e Ebury Edge\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e 16 July 2026\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eISBN-10:\u003c\/strong\u003e 1529146836\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eISBN-13:\u003c\/strong\u003e 978-1529146837\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 12.8 x 1.9 x 19.7 cm\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e 200 g\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003cp\u003eThis book is essential reading for anyone in business looking to elevate their customer service approach based on proven, high-level hospitality success.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"by Will Guidara","offers":[{"title":"Default Title","offer_id":57640196899198,"sku":"1529146836","price":23.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0574\/3919\/1207\/files\/7180J1YRrQL_32fc3104-a234-42c8-a1ac-9ed8491d790a.jpg?v=1783104625","url":"https:\/\/www.yachew.com\/it-it\/products\/unreasonable-hospitality-the-remarkable-power-of-giving-people-more-than-t","provider":"Yachew","version":"1.0","type":"link"}