The Trusted Advisor

Discover the indispensable "Trusted Advisor" model for client relationships that has driven success for world-class consultants like Deloitte & Touche, Societe General, and Towers Perrin. Written by renowned experts Charles Green, Robert Galford, and acclaimed author David Maister, this straightforward guide moves beyond technical mastery to focus on the vital ability to earn client trust and influence. In today's high-risk economy, trust is presented as more valuable than gold.

This critical, highly detailed, and accessible resource outlines the five crucial steps for developing, managing, and improving client confidence, making it essential reading for both emerging and established entrepreneurs and consultants.

• Focuses on the five crucial steps for developing and managing client confidence.
• Essential reading for consultants and entrepreneurs seeking professional success.
• Authored by experts Charles Green, Robert Galford, and David H. Maister.
• New condition with guaranteed packaging and same-day dispatch for orders received before 12 noon.

• Author(s): Maister, David H.; Galford, Robert; Green, Charles
• Binding: Paperback
• Edition: Reprint
• Language: English
• Publication Date: September 30, 2001
• Print Length: 256 pages
• ISBN-10: 9780743207768
• Dimensions: 153 x 14 x 234mm (Weight: 332g)
• EAN: 9780743207768
• Release Date: 30 Sep 2001

Secure your copy of this indispensable business book to master the art of client trust and influence.