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Click "Start a Return" above and tell us about your item. We'll provide a return authorization and instructions.
Pack your item in its original condition with all tags attached. Use our return label or your own shipping method.
Once we receive and inspect your return, we'll process your refund within 5-10 business days to your original payment method.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total at checkout, so there are no surprise fees when your package arrives - even for orders over €150.
The Import One-Stop Shop (IOSS) is an electronic portal that businesses use to comply with VAT obligations on distance sales of imported goods to the EU. Since 1st July 2021, all goods imported into the EU are subject to VAT.
What this means for you: We include VAT in all prices and handle all customs duties for European customers. Your orders are shipped DDP (Delivery Duty Paid), so you won't pay any additional fees on arrival.
Promo code - 5% Off your First Order
Willie's 100% Chulucanas cacao is a true cook's ingredient, crafted from rare Piura Criollo beans grown in Chulucanas, Peru. This certified organic cacao features distinctive white beans prized for their complex flavor profile, offering notes of raisins and plums. Ideal for both sweet and savory applications, it can be grated into desserts like mousses, cakes, and truffles, or used to enhance gravies, casseroles, and risottos with depth, color, and shine. For authentic Aztec-style hot chocolate, whisk with hot water or milk, or blend into smoothies for a rich, plant-based boost.
Made in small batches at low temperatures over up to 21 days, this artisan chocolate preserves the delicate flavor notes of single-estate cacao. Willie Harcourt-Cooze, a pioneering cacao farmer and UK’s first bean-to-bar chocolate maker, sources all cacao through Direct Trade—paying premiums above Fair Trade to support small farming communities and sustainable growing practices under shade trees. This 100% natural, vegan, dairy-free, soya-free, gluten-free, and palm oil-free chocolate reflects a commitment to ethical sourcing and exceptional quality.
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