Birchall Chai Tea infuses the brightness and vitality of a supreme African black tea with subtle sweet spices of cinnamon and cardamom and the warming flavours of ginger and red rooibos from South Africa. The unique result is a vibrant and uplifting blend that will soothe and satisfy throughout the day.
Ingredients: Black Tea, Rooibos, Cinnamon, Ginger, Liquorice Root, Anise, Cardamom, Cloves.
Brewing Instructions: Brew time: 3 minutes; Brew temperature: 100°C.
Packed in biodegradable plant-based materials, these tea bags are commercially compostable. The packaging is 100% carbon neutral and produced in a fully solar-powered tea factory. Fairtrade certified and sourced through the Ethical Tea Partnership, ensuring sustainable and ethical production.
Ideal for gifting on occasions such as birthdays, Mother's Day, Father's Day, anniversaries or festive celebrations. Winner of the Great Taste Award.
Delivery Information
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💡 Things You Need to Know
- You'll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse.
- All delivery timeframes start from the day after you place the order unless specified.
- Gift Card purchases don't count towards qualifying for a free delivery threshold.
- Unfortunately, we're unable to deliver to Military Addresses in EU countries.
- In the unlikely event that you don't receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us.
📦 RETURNS POLICY Start a Return →
- ✓ 30-day return window from delivery
- ✓ Free returns on defective items or our errors
- ✓ 5-10 business day refund processing
1️⃣ Contact Us
Click "Start a Return" above and tell us about your item. We'll provide a return authorization and instructions.
2️⃣ Ship It Back
Pack your item in its original condition with all tags attached. Use our return label or your own shipping method.
3️⃣ Get Your Refund
Once we receive and inspect your return, we'll process your refund within 5-10 business days to your original payment method.
- Return Shipping: You're responsible for return shipping costs unless the item is defective or we made an error.
- Non-Returnable Items: Gift cards, final sale items, and opened personal care items cannot be returned.
FAQ
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total at checkout, so there are no surprise fees when your package arrives - even for orders over €150.
The Import One-Stop Shop (IOSS) is an electronic portal that businesses use to comply with VAT obligations on distance sales of imported goods to the EU. Since 1st July 2021, all goods imported into the EU are subject to VAT.
What this means for you: We include VAT in all prices and handle all customs duties for European customers. Your orders are shipped DDP (Delivery Duty Paid), so you won't pay any additional fees on arrival.