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Click "Start a Return" above and tell us about your item. We'll provide a return authorization and instructions.
Pack your item in its original condition with all tags attached. Use our return label or your own shipping method.
Once we receive and inspect your return, we'll process your refund within 5-10 business days to your original payment method.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total at checkout, so there are no surprise fees when your package arrives - even for orders over €150.
The Import One-Stop Shop (IOSS) is an electronic portal that businesses use to comply with VAT obligations on distance sales of imported goods to the EU. Since 1st July 2021, all goods imported into the EU are subject to VAT.
What this means for you: We include VAT in all prices and handle all customs duties for European customers. Your orders are shipped DDP (Delivery Duty Paid), so you won't pay any additional fees on arrival.
Promo code - 5% Off your First Order
The NICI Owluna cuddly toy is a charming plush companion and the adorable new friend of owl Oscar. Crafted from soft, high-quality NICI plush with longer fur, this sweet owl girl features a turnable head that mimics real owls, adding an interactive touch to playtime. Her cream-colored body and pink-striped feet make her a delightful and eye-catching stuffed animal for children and collectors alike.
Toy Features:
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Bring home cuddly happiness with NICI's signature attention to detail and design—perfect for gifting, collecting, or comforting.
From our door to yours—rely on our global network for quick and secure delivery, wherever you are.
Your satisfaction is our priority. Enjoy free returns within 30 days, making every purchase completely risk-free.
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