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Note: All delivery timeframes start from the day after you place your order, unless otherwise specified.
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Start a return request and tell us about your item. We'll provide a return authorization and detailed instructions.
Pack your item in its original condition with all tags attached. Use our label or your preferred carrier.
Once we receive and inspect your return, we'll process your refund within 5-10 business days.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total, so there are no surprise fees — even for orders over €150.
IOSS is an electronic portal for handling VAT on EU imports. What this means for you: We include VAT in all prices and handle customs. Your orders ship DDP, so you pay nothing extra on arrival.
You'll receive confirmation emails when your order ships. Gift card purchases don't count towards free delivery. We cannot deliver to military addresses in EU countries. Problems? Contact us.
Promo code - 5% Off your First Order
Discover the perfect little gift or personal treat with the Hotel Chocolat Everything Pocket Selection. This collection features eight of Hotel Chocolat’s most popular chocolates, offering an exploration of diverse flavours and textures, including Eton Mess, Dizzy Praline 70%, and Billionaire’s Shortbread. Elegantly presented in a chic, ribbon-tied box, this selection embodies Hotel Chocolat’s commitment to quality and ethics.
Key Features & BenefitsThis pack contains 8 assorted filled chocolates, totaling 100g.
SpecificationsExplore a curated selection of Hotel Chocolat's finest creations in this convenient and beautifully packaged pocket selection.
Gorgeous chocolate goodies for your precious me-time moments, for sharing or simply to brighten your day. Trying to keep Mum, Dad and the kids happy? Not sure who likes what? Our gifts for all occasions feature some of our best-loved chocolates, so there’s something for everyone.
Tree to Bar
Hotel Chocolat was founded in 2004 to make people happy. Angus Thirlwell and Peter Harris built it on three unwavering pillars: authenticity, originality and ethics. One of the few chocolate makers to directly grow some of their own cacao, on their eco-conscious cacao farm in the grounds of their Saint Lucia hotel (yes, you can stay there too), they connect the world of sustainable cacao agriculture with the hedonism of top-quality chocolate. This makes them unique in the UK, and gives them an unrivalled understanding of what impacts the taste of their chocolate, right from the growing tree.In 2006 they bought the 275-year-old Rabot Estate cacao farm in Saint Lucia, now home to the boutique Rabot Hotel. For over a decade they’ve been directly growing some of their own cacao on their organic estate, humbly learning the intricacies of every stage of the bean’s growth and the development of its flavours – from tree to bar – so that they can create chocolate with the best possible taste.
Originality
Hotel Chocolat have never played by the rules of what people said chocolate should be. They’ve made their Easter eggs ridiculously thick but snappable. They’ve created the world’s first single-côte chocolate, developed their own chocolate genre, Supermilk, and innovated even further with their drinking chocolate system, the Velvetiser. As well as Nutmilk, their unbelievably vegan chocolate, made without milk and with finely milled hazelnuts. Smooth and mellow, at 45% cacao, Nutmilk was five years in the making and worth every obsessive second.Our Cambridgeshire Inventing Room is where the magic happens. It’s here that our chocolatiers get creative, experimenting with daring new chocolate recipes and uncompromising ingredients.
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