Shipping & Delivery - Yachew
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.subtitle { color: #666; margin-bottom: 24px; }
h2 { font-size: 1.3rem; margin: 32px 0 16px; color: #0b453c; border-bottom: 2px solid #e8f0ee; padding-bottom: 8px; }
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Your Order Journey
From our warehouse to your door — track every step of the way
How Your Order Travels
We ship worldwide with care. Here's what happens after you place your order:
1. Order Placed — Confirmation email sent instantly
2. Processing — Picked & packed with care
3. Shipped — Shipping confirmation sent with tracking
4. In Transit — On its way to you
5. Delivered — Enjoy your purchase!
Note: All delivery timeframes start from the day after you place your order.
Delivery Times & Costs by Country
🇬🇧 United Kingdom
| Service |
Delivery Time |
Cost |
| Standard Delivery |
2–4 business days |
FREE |
| Express Delivery |
1–2 business days |
£2.99 (Free over £100)
|
🇺🇸 United States
| Service |
Delivery Time |
Cost |
| Express International |
3–17 business days |
FREE |
🇨🇦 Canada
| Service |
Delivery Time |
Cost |
| Standard International |
3–17 business days |
FREE |
| Express International |
2–11 business days |
$10.00 CAD |
🇦🇺 Australia
| Service |
Delivery Time |
Cost |
| Standard International |
3–17 business days |
FREE |
| Express International |
2–11 business days |
$15.00 AUD (Free over $200)
|
🇳🇿 New Zealand
| Service |
Delivery Time |
Cost |
| Standard International |
3–17 business days |
FREE |
| Express International |
2–11 business days |
$24.00 NZD |
🇮🇪 Ireland
| Service |
Delivery Time |
Cost |
| Standard International |
2–11 business days |
FREE |
| Express International |
2–7 business days |
€6.95 EUR |
🇫🇷 France
| Service |
Delivery Time |
Cost |
| Standard International |
2–11 business days |
FREE |
| Express International |
2–7 business days |
€6.95 EUR (Free over €100)
|
🇩🇪 Germany
| Service |
Delivery Time |
Cost |
| Standard International |
2–11 business days |
FREE |
| Express International |
2–7 business days |
€6.95 EUR |
🇳🇱 Netherlands
| Service |
Delivery Time |
Cost |
| Standard International |
2–11 business days |
FREE |
| Express International |
2–7 business days |
€5.95 EUR |
🇧🇪 Belgium
| Service |
Delivery Time |
Cost |
| Standard International |
2–11 business days |
FREE |
| Express International |
2–7 business days |
€6.95 EUR |
🇦🇹 Austria
| Service |
Delivery Time |
Cost |
| Standard International |
2–11 business days |
FREE |
| Express International |
2–7 business days |
€6.95 EUR |
🇮🇹 Italy
| Service |
Delivery Time |
Cost |
| Standard International |
2–11 business days |
FREE |
| Express International |
2–7 business days |
€7.95 EUR |
🇩🇰 Denmark
| Service |
Delivery Time |
Cost |
| Standard International |
2–11 business days |
FREE |
| Express International |
2–7 business days |
kr 80.00 DKK |
🇵🇱 Poland
| Service |
Delivery Time |
Cost |
| Standard International |
2–11 business days |
FREE |
| Express International |
2–7 business days |
38.00 PLN |
🇨🇭 Switzerland
| Service |
Delivery Time |
Cost |
| Standard International |
3–17 business days |
FREE |
| Express International |
2–11 business days |
CHF 10.00 |
🇯🇵 Japan
| Service |
Delivery Time |
Cost |
| Standard International |
3–17 business days |
FREE |
| Express International |
2–11 business days |
¥1,800 JPY |
🇭🇰 Hong Kong
| Service |
Delivery Time |
Cost |
| Standard International |
3–17 business days |
From $38.00 HKD (weight-based)
|
| Express International |
2–11 business days |
From $76.00 HKD (weight-based)
|
🇸🇬 Singapore
| Service |
Delivery Time |
Cost |
| Standard International |
3–17 business days |
FREE |
| Express International |
2–11 business days |
$12.00 SGD |
🇰🇷 South Korea
| Service |
Delivery Time |
Cost |
| Standard International |
3–17 business days |
FREE |
| Express International |
2–11 business days |
₩12,000 KRW |
Customs & Import Duties
EU Orders — No Surprise Fees!
We ship all EU orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total, so there are no surprise fees on delivery — even for orders over €150.
What is IOSS (Import One-Stop Shop)?
IOSS is an electronic portal for handling VAT on EU imports. What this means for you: We include VAT in all prices and handle customs. Your orders ship DDP, so you pay nothing extra on arrival.
Easy 30-Day Returns
Changed your mind? No problem.
Step 1: Contact Us — Start a return request and tell us about your item. We'll provide a return authorisation and detailed instructions.
Step 2: Ship It Back — Pack your item in its original condition with all tags attached. Use our label or your preferred carrier.
Step 3: Get Refunded — Once we receive and inspect your return, we'll process your refund within 5–10 business days.
Important: You'll receive confirmation emails when your order ships. Gift card purchases don't count towards free delivery thresholds. We cannot deliver to military addresses in EU countries. Problems? Contact us at support@yachew.com
