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Note: All delivery timeframes start from the day after you place your order, unless otherwise specified.
Changed your mind? No problem.
Start a return request and tell us about your item. We'll provide a return authorization and detailed instructions.
Pack your item in its original condition with all tags attached. Use our label or your preferred carrier.
Once we receive and inspect your return, we'll process your refund within 5-10 business days.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total, so there are no surprise fees — even for orders over €150.
IOSS is an electronic portal for handling VAT on EU imports. What this means for you: We include VAT in all prices and handle customs. Your orders ship DDP, so you pay nothing extra on arrival.
You'll receive confirmation emails when your order ships. Gift card purchases don't count towards free delivery. We cannot deliver to military addresses in EU countries. Problems? Contact us.
Promo code - 5% Off your First Order
Give your small pet more opportunities for adventure, exploration, and exercise with the TRIXIE Natural Wood Suspension Bridge. Designed for hamsters, gerbils, and mice, this multi-ladder toy provides engaging climbing and nibbling opportunities to enrich their indoor habitat.
Key Features/BenefitsTRIXIE emphasizes pet health by using only wood species that do not have resin channels and employing non-toxic glue types in the construction of this toy.
Enhance your small pet's environment with this durable and stimulating natural wood climbing accessory.
About Us
TRIXIE accompanies you and your pet from birth into old age, at home and on tour, for games and sports, and in every season with suitable products. In doing that, we do not only take into account the different preferences and needs of all breeds, we also keep an eye on current trends.
Wooden ladder with rope ladder, play rope and rope ring with wooden block, for hanging. We attach great importance to the health of the pet. For the reason, we use only wood species that do not have resin channels and glue types that are non-toxic.
From our door to yours—rely on our global network for quick and secure delivery, wherever you are.
Your satisfaction is our priority. Enjoy free returns within 30 days, making every purchase completely risk-free.
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