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Note: All delivery timeframes start from the day after you place your order, unless otherwise specified.
Changed your mind? No problem.
Start a return request and tell us about your item. We'll provide a return authorization and detailed instructions.
Pack your item in its original condition with all tags attached. Use our label or your preferred carrier.
Once we receive and inspect your return, we'll process your refund within 5-10 business days.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total, so there are no surprise fees — even for orders over €150.
IOSS is an electronic portal for handling VAT on EU imports. What this means for you: We include VAT in all prices and handle customs. Your orders ship DDP, so you pay nothing extra on arrival.
You'll receive confirmation emails when your order ships. Gift card purchases don't count towards free delivery. We cannot deliver to military addresses in EU countries. Problems? Contact us.
Promo code - 5% Off your First Order
Experience the luxurious taste of a classic crème brûlée in a refreshingly sippable cold drinking chocolate. Crafted by Hotel Chocolat's expert chocolatiers, this innovative recipe features finely milled real high-cacao milk chocolate, perfectly balanced with caramel notes and less sugar—true to their 'more cacao, less sugar' philosophy. Designed exclusively for use with the ALL-NEW Velvetiser®, each precisely portioned sachet creates a silky-smooth texture when blended with pre-chilled milk, delivering an unparalleled chocolate experience.
Each pack contains 10 sachets, ideal for serving one portion per Podglass™ over ice. The unique vortex-effect technology of the Velvetiser® ensures the real chocolate and milk are perfectly fused for a rich, creamy finish found nowhere else. Explore a full library of recipes—from Classic Cold Chocolate to Salted Caramel Hot Chocolate—and elevate your chocolate moments at home.
Ingredients: cocoa mass, skimmed MILK powder, sugar, reduced fat cocoa powder, caramel powder (2%) (sugar, glucose syrup), flavourings, emulsifier (SOYA lecithin). Chocolate contains minimum 60% cocoa solids. For allergens, including cereals containing gluten, see ingredients in BOLD. May contain gluten, wheat, egg, sesame. Store in a cool, dry place.
Hotel Chocolat, London, England. EC2M 6XB
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